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Cookie Policy

Last updated: November 2024

1. Introduction

This Cookie Policy explains how LuxaMax Lighting Automation ("we", "us", or "our") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, to make your next visit easier and the website more useful to you.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted
  • First-Party Cookies: Set directly by our website
  • Third-Party Cookies: Set by external services we use

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

3.1 Necessary Cookies

These cookies are essential for the basic functionality of our website. They cannot be disabled as the website would not function properly without them.

Cookie Name Purpose Duration
PHPSESSID Maintains user session state Session
csrf_token Security protection against cross-site request forgery Session
cookie_consent Remembers your cookie preferences 1 year

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_ga_* Google Analytics - session identification 2 years
_gid Google Analytics - distinguishes unique users 24 hours

3.3 Marketing Cookies

These cookies track your visits across websites to deliver more relevant advertising content.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions and optimises ads 90 days
ads/ga-audiences Google Ads - remarketing and audience targeting Session

3.4 Functional Cookies

These cookies enhance the functionality and personalisation of our website.

Cookie Name Purpose Duration
language_preference Remembers your language preference 1 year
newsletter_popup Controls newsletter popup display frequency 30 days

4. Third-Party Services

We use several third-party services that may set their own cookies:

4.1 Google Analytics

We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to collect information about how visitors use our website. The information is used to compile reports and help us improve the website.

You can opt out of Google Analytics by visiting: Google Analytics Opt-out Browser Add-on

4.2 Google Ads

We use Google Ads for advertising and remarketing. Google may use cookies to serve ads based on your previous visits to our website.

You can control Google's advertising cookies by visiting: Google Ad Settings

4.3 Social Media Platforms

We use social media plugins and pixels from platforms like Facebook, LinkedIn, and Twitter. These may set cookies when you interact with social sharing buttons or embedded content.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Cookie Settings on Our Website

You can manage your cookie preferences using our cookie consent banner or by clicking the button below:

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View and delete existing cookies
  • Block all cookies or cookies from specific sites
  • Set up notifications when cookies are set
  • Clear cookies when you close your browser

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Opt-Out Tools

You can also use these industry opt-out tools:

  • Digital Advertising Alliance Opt-Out
  • Your Online Choices (EU)
  • Google Analytics Opt-Out

6. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

  • Necessary Cookies: Website may not function properly
  • Analytics Cookies: We cannot improve the website based on usage data
  • Marketing Cookies: You may see less relevant advertising
  • Functional Cookies: Personalisation features may not work

7. Mobile Devices

On mobile devices, you can manage cookies and tracking through:

  • iOS: Settings > Privacy & Security > Tracking
  • Android: Settings > Privacy > Ads
  • Browser settings within your mobile browser app
  • App-specific privacy settings

8. Data Protection

Cookie data is processed in accordance with our Privacy Policy and UK data protection laws. We implement appropriate security measures to protect cookie data from unauthorised access, alteration, or destruction.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children through cookies. If you are a parent or guardian and believe your child has provided information through our cookies, please contact us.

10. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]

Phone: +44 20 7946 0958

Post:
LuxaMax Lighting Automation
142 Kensington High Street
London, W8 7RG
United Kingdom

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Leading UK provider of intelligent lighting automation solutions.

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